Last updated: 17/12/2025
This privacy policy explains how we collect, process and use your personal data on our website ravenduron.be, and which rights you have with regard to this data as a user of this website.
The term “user” refers to any user, whether a natural person or a legal entity, who visits our website or communicates with it in any way.
By performing certain actions on ravenduron.be, the user declares that they have read this privacy policy and that they give their free, informed and unambiguous consent to the processing of their personal data. This consent is given by means of a positive and active action, such as ticking the checkbox relating to this privacy policy.
Article 1 – Who are we?
This privacy policy applies to the website ravenduron.be. The data controller responsible for the processing of your personal data is:
Ravenduron
Registered office:: …
Company number: …
For any questions or complaints regarding this privacy policy, you can contact us via … .
Personal data refers to any information that identifies you or relates to you as a natural person.
Article 2 – Processing of personal data
The use of ravenduron.be may result in the collection and processing of personal data. This processing is carried out by Ravenduron in its capacity as data controller, or by service providers acting on behalf of Ravenduron.
As data controller, Ravenduron determines the technical, legal and organisational means and purposes for the processing of users’ personal data. Ravenduron undertakes to take all necessary measures to ensure that personal data is processed in accordance with the law of July 30th 2018 on the protection of natural persons with regard to the processing of personal data, as well as the provisions of the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679 of April 27th 2016).
We only collect and process personal data that is necessary for the performance of our services. The type of personal data collected depends on the services you use and/or the way you interact with our website.
Applicable Belgian and European legislation regarding the protection of personal data is taken into account at all times.
Below is an overview of the data we process, the purpose of this processing, the legal basis, and the retention period.
Contact details / Company details / Billing information
Data:
Name, telephone number, email address.
Purpose:
We collect and process your personal data in order to perform the services requested from us. Additionally, with your consent, these data may be used for direct marketing purposes (such as newsletters). Your data may also be processed when you leave comments or interact with our content.
Legal basis:
Performance of a contract and consent.
Retention period:
These data are retained indefinitely, unless you request deletion or unless retention is required by law.
Technical information
Data:
IP address, error messages, and similar technical data.
Purpose:
We collect technical information to optimise, analyse and improve our website and its future functionality.
Legal basis:
Legitimate interest and consent.
Retention period:
These data are retained indefinitely, unless you request deletion or unless retention is required by law.
Article 3 – Cookies
Our website uses cookies. You can find our cookie policy at ravenduron.be/cookie-policy.
Cookies are small information files that are automatically stored on the hard drive of your computer. Cookies help make the use of the website faster and more efficient and cannot damage your computer or its files.
Cookies may store information about certain preferences (such as language choice, browser type, IP address) and may remember certain contact details (such as login information). They allow us to recognise you when you revisit our website and to provide a more personalised experience.
Cookies also enable us to monitor and analyse website usage. You can refuse cookies at any time via your browser settings. Please note that refusing cookies may cause parts of the website to function improperly.
Article 4 – Third parties
Personal data may be shared with employees, collaborators, subcontractors, processors or suppliers of Ravenduron, provided that adequate guarantees are offered regarding data security and that these parties cooperate with Ravenduron in providing services. These parties act under the direct authority of Ravenduron and are responsible for collecting, processing or outsourcing these data.
All recipients of the data comply with the content of this Privacy Policy. Ravenduron ensures that personal data are processed only for the intended purposes and in a discreet and secure manner.
If personal data are disclosed to third parties for direct marketing, prospecting purposes, or where required by law, the user will be informed accordingly.
Article 5 – Your rights
As a data subject, you have several rights regarding the personal data we process about you. If you wish to exercise any of the rights listed below, please contact us via … .
You have the right to:
• Access and obtain a copy of your personal data
• Rectification or correction of inaccurate data
• Erasure of your data (“right to be forgotten”)
• Restriction of processing
• Data portability
• Objection to processing and automated individual decision-making
• Lodge a complaint
To exercise your rights, we must first verify your identity. For this reason, we may request a copy of your identity document.
The exercise of your rights is, in principle, free of charge and must comply with applicable data protection regulations. If a request is manifestly unfounded or excessive, we may charge a reasonable administrative fee or refuse to act on the request. You will always be informed of the reasons for such a decision.
You will be informed of the outcome of your request within a maximum period of four weeks.
Where applicable under European and Belgian law, you have the right to lodge a complaint with the competent supervisory authority. In Belgium, this is the Data Protection Authority (Gegevensbeschermingsautoriteit): https://www.dataprotectionauthority.be.
Article 6 – Amendments
Ravenduron reserves the right to amend this privacy policy in order to comply with legal obligations. Users are therefore advised to consult this privacy policy regularly to stay informed of any changes. Any updates will be published on the website.
Article 7 – Governing law and jurisdiction
This privacy policy is governed, interpreted and enforced exclusively in accordance with Belgian law. Belgian law applies to any dispute. Any dispute shall be submitted to the courts of the judicial district of Ravenduron’s registered office, unless mandatory law provides otherwise.